Privacy Policy

At Shores Beach & Lakeside Villas, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

When you make a booking, contact us, or use our services, we may collect certain personal information such as your full name, phone number, email address, booking details, and location information. We may also collect data such as your Email address and browser type when you use our website. We will never collect sensitive information about you without your explicit consent.

We collect this information to manage your booking, communicate with you effectively, improve our services, and – if you have given us your permission – send you updates or marketing emails. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

All personal information is stored securely and is only accessed by authorised personnel. We take reasonable steps to ensure that your information is accurate, up to date, and protected from misuse, loss, unauthorised access, or disclosure. If at any time you would like to access or update the information we hold about you, you are welcome to contact us and we will correct any inaccuracies promptly.

Our website may use cookies to track browsing patterns and improve your online experience. Cookies are small data files that may be stored in your browser. You can usually modify your browser settings to refuse or manage cookies if you prefer. Any data collected in this way will not personally identify you unless you choose to share your details with us.

We will never share, sell, or rent your personal information to third parties without your consent, unless we are legally required to do so. We do not transfer your information overseas, but if that ever becomes necessary, we will obtain your permission before doing so and ensure it is protected under appropriate privacy standards.

From time to time, this Privacy Policy may be updated to reflect changes in our services or in legal requirements. The most current version will always be available on our website.

If you have any questions or concerns about how we handle your personal information, or if you would like to access or update your data, please contact us directly. You can reach us at Shores Beach & Lakeside Villas, 2 Lakeside Crescent, Elizabeth Beach NSW 2428, by phone at (02) 6591 0111, or via email at info@shoreselizabethbeach.com.au.